If you are seeing anything funky when using Yalla such as images not showing or buttons not working as expected, please try a hard refresh (PC - Ctrl + F5, or MAC - Command + r) of the page. You might also try clearing your browser's cache, cookies, or history.
Browser Support
Compatible browsers
Yalla works best with:
Chrome (We you!)
Firefox
Safari for Mac
Internet Explorer > 10 for Windows, IE < 10
*In order of best experience
Incompatible browsers
Yalla might struggle with:
Opera
Microsoft Edge
Non-official browsers
Email Notifications
If you have notifications turned on in your app setting and are not receiving emails, please check your spam or junk mail box.
Still having issues?
If these suggestions do not solve your problem, please contact us.
Frequently Asked Question's
What forms of payment do you accept?
Yalla accepts all major credit cards. We can issue an invoice payable by ACH. Please contact us to arrange an invoice purchase. Monthly purchases must be paid for by credit card.
We need to add more users to our organization. How will that be billed?
You can buy as many users as you need. We sell users individually on a per month/year basis.
Do you offer discounts?
We offer a $2 discount per user in exchange for an annual subscription.
Can I cancel my account?
You can cancel your account at any time. If you are a Premium subscriber you may also downgrade to our FREE 3 user plan.
Do you offer academic pricing?
We’re happy to work with students using Yalla. Contact us.
